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Avoid damaging your converter while protecting it

23 Jun 2022

There are a growing number of ways to protect your converter as the industry comes out with new solutions. There are some  methods we recommend you avoid because they can cause harm to your vehicle. 

Any aftermarket part should be designed in a way to minimize changes to the vehicle. Modifying the original equipment may harm the vehicle in the long run.

We recommend choosing the products that do not require changes to the vehicle. Ideally you want a bolt-on application that is fully removable in case you need to do maintenance on your car.

Should I weld rebar to my catalytic converter?

Welding material like rebar is not recommended. Some shops may offer custom solutions that require welding onto the exhaust system. While this may meet the goal of protecting the converter, it comes at a cost of harming the converter. 

If you happen to have your converter stolen and replaced with an expensive original converter from the dealer, you will void the warranty if you weld anything to the exhaust and converter. Welding requires extreme heat and can damage the longevity of your converter. Welds can damage the matting and substrate and cause premature converter failure or cracking.

Should I make a custom shield for my catalytic converter?

Some things are best left to the professionals. When thinking about the right protection for your car, you have to consider two factors. Does this product protect my converter, and does this product not harm my converter. Most solutions and places are only concerned with the first part, and not the latter. 

Be careful of what material has been used when you choose a product. The wrong material can cause premature corrosion, create excess heat, and even bodily harm. We've seen some places use whatever scrap metal they have to fasten a shield onto a vehicle. However, there is no knowing if that metal is designed for this specific application. Here is an image of a custom shield from a shop that used any metal they could find to make this shield. The material trapped heat and stained the converter. It was also fastened by off the shelf material that was not secure and could have fallen off while driving.

This customer complained of terrible noise and the unsightly look of this custom job. We caution people to avoid products that are not designed or tested for your vehicle. At Miller CAT we put hours and hours of engineering and design into our products. No other company considers the protection and life of your converter like we do. Trust your vehicle with the best.

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SECTION 17 - ORDER ACCEPTANCE & SUBMISSIONS

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Miller Cat Corp. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Miller Cat Corp. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Miller Cat Corp. may require additional verifications or information before accepting any order. International orders may be subject to tariffs, taxes, regulations and additional fees. Miller Cat Corp. is not responsible for shipping delays or any additional fees for international orders.

SECTION 18 - LIMITATION OF LIABILITY & DISCLAIMER

The Miller Cat Corp. website (www.millercat.com & www.catshield.com) and the materials therein are provided "AS IS". Miller Cat Corp. makes no representations or warranties, either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that Miller Cat Corp., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Miller Cat Corp. website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Miller Cat Corp. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Miller Cat Corp. shall immediately issue a credit to your credit card account in the amount of the incorrect price. Miller Cat Corp. reserves the right to change any information on this site at any time. Items purchased through Miller Cat Corp. are subject to the respective manufacturer's warranties and guarantees upon their discretion and time frames. Miller Cat Corp. is in no way liable for any consequential damages arising from any items we sell including but not limited to; labor costs, transportation costs, damage to other parts on the vehicle, damage to other property or vehicles. Miller Cat Corp makes no guarantees on products passing local emissions or inspection requirements. Local and State regulations are changing to include language on accepting converter shields that do not modify the catalytic converter.

SECTION 19 - RISK OF LOSS

All items purchased from Miller Cat Corp. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for damages caused during shipping. Please file a claim with the appropriate shipping company if your item was damaged during transit; we can assist you if you need help. PLEASE INSPECT YOUR ITEM BEFORE SIGNING FOR IT, BECAUSE IF YOU DO NOT AND LATER DISCOVER THE ITEM IS DAMAGED, YOUR CLAIM WILL BE DENIED! Make the shipper wait if you have to, just make sure to ALWAYS inspect ANY package you get before the shipper leaves.

SECTION 20 - JURISDICTION

You agree that any legal action brought against Miller Cat Corp. shall be governed by the laws of the state of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of Miller Cat Corp., or orders made on Miller Cat Corp., shall be held in a federal or state court located in Santa Clara County in the State of California.

SECTION 21 - FORUM SELECTION CLAUSE

Any dispute arising from this contractual relationship shall be governed by California law, and shall be decided solely and exclusively by State courts located in California. Any party who unsuccessfully challenges the enforceability of this forum selection clause shall reimburse Miller Cat Corp for its attorney's fees.

SECTION 22 - ATTORNEY'S FEES PROVISION

Miller Cat Corp shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys' fees incurred in enforcing this Agreement. "Costs" include, but are not limited to, filing fees, fees for serving the summons, complaint, and other court papers, fees to pay a court reporter to transcribe depositions (pretrial interviews of witnesses) and in-court testimony, and, if a jury is involved, to pay the daily stipend of jurors. Costs to photocopy court papers and exhibits may also be included.

SECTION 23 - MERGER CLAUSE/NON-MODIFICATION

This agreement constitutes the entire agreement between the parties. No waiver, consent, modification or change of terms of this agreement shall bind either party unless in writing and signed by both parties. Such waiver, consent, modification or change, if made, shall be effective only in the specific instance and for the specific purpose given. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this agreement. The undersigned customer hereby acknowledges that he/she has read this agreement, understands it, and agrees to be bound by its terms and conditions.

SECTION 24 - AMBIGUITIES AGAINST THE DRAFTER

The failure of Miller Cat Corp to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement shall remain in full force and effect. Any ambiguities in this Agreement shall not be strictly construed against the drafter of the language concerned, but instead shall be resolved by applying the most reasonable interpretation under the circumstances, giving full consideration to the intent of the parties at the time of contracting.

SECTION 25 - SHIPPING

Unless your order will be shipping LTL freight, tracking information should be sent to your email address (if provided) as soon as orders are fulfilled during business operation hours. Please note that the tracking numbers will not become active until the shipment leaves our facility. If there are any problems, concerns, or questions please email support@millercat.com or call and leave us a voice mail here at 408-510-5224 and we will respond with help as soon as possible on regular business days M-F. We strive to get all orders pulled, packed, and shipped quickly and accurately. Miller Cat Corp. cannot guarantee that your order will be shipped the day on which it is placed. We will make every attempt to ship your order within two (2) business days or earlier for orders that are not bulk orders, which may take longer to fulfill. In order to avoid delays, your order may be shipped in multiple shipments or combined shipments at our discretion. We will attempt to contact you within 24 hours M-F if any of the items you order are on back-order with an estimated date when we can ship the item.
LOST OR STOLEN PACKAGES - *We do not offer refunds for lost or stolen packages. We only offer replacements, which are contingent upon investigation by the responsible carrier. Replacements are not returnable or refundable.

SECTION 26 - CANCELLATIONS

You cannot cancel an order after it ships. If you refuse any package from Miller Cat Corp or are not available to receive a package within the three delivery attempts FedEx or USPS makes you are responsible for shipping charges for the package coming back to Miller Cat Corp.

SECTION 27 - RETURN POLICY

All items MUST be returned within 30 days in exactly the same condition that they were received. This also applies to any faulty or incorrect part that Miller Cat Corp may have shipped in error. Returned items must be undamaged and unmodified. PLEASE check all parts before installation. Parts CANNOT be returned FOR ANY REASON after installation, modification, or painting.

ALL RETURNS MUST RECEIVE PRE-AUTHORIZATION.

To receive Pre-Authorization:

1. Go to https://catshield.com/pages/returns to begin your return.
2. Read through the terms and conditions for returns and click the button on the bottom of the page to agree to the terms and conditions and start your return process.
3. Provide your order number and zip code to look up your order. Please indicate why you are returning your product. You will be allowed to purchase cheaper shipping rates to our location and be given an RMA number.
4. After we receive your return, we will inspect the product in two to three business days. After inspection, you will be issued a refund minus any applicable shipping and restocking fees from your refund. Please allow 5-7 business days for your refund to show on your credit card after we submit the refund.
The RMA number, your name, and address MUST be included on and in the box in which your return is shipped. In addition to the RMA#, name and address inside of the box, also include a daytime phone number and the reason for the return. The RMA# will be required to facilitate your refund.

If you follow these instructions and do not receive an RMA#, contact: support@millercat.com Your return WILL NOT be processed if there is no RMA# associated with the order and it is not included with the return.
FEES - All returns NOT facilitated by an error by Miller Cat Corp are subject to a restocking fee of up to 20% based on the condition of the return and cost of the return shipping.

IF YOU ARE RETURNING AN ITEM THAT IS NOT FACILITATED BY AN ERROR ON OUR PART:

Securely pack the item that you are returning.* Inside of the box be sure to include your name, address, daytime phone number, the reason for the return, and the RMA #. If this information is not included, your return will NOT BE PROCESSED. The package should be shipped to: Miller Cat Corp; 384 Laurelwood Rd, Santa Clara, CA 95054. Please choose a shipping method with a tracking number to ensure your package arrives. Miller Cat Corp IS NOT RESPONSIBLE FOR RETURN SHIPPING but does offer customers to use our discounted rates to send shipments back to us. The customer is responsible for the cost of returns unless the error was made by us. Once the return has been processed, Miller Cat Corp will issue a refund based on the pre-authorization and the condition of the item upon receipt. Please allow 15 days from the date the package arrives at our facility for processing. PLEASE use your tracking number for your package to confirm the item has arrived at our facility.

Miller Cat Corp IS NOT RESPONSIBLE FOR REIMBURSEMENT OF LABOR AND SHOP CHARGES FOR ANY REASON.

SECTION 28 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 29 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 30 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 31 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 32 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@millercat.com.
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